Shipping & Delivery

 

Shipping Policy — Mint New York

At Mint New York, we focus on delivering a smooth and reliable shipping experience so you can enjoy your order with confidence. Please review the details of our shipping policy below.

1. Processing Time

Standard Processing:
Orders are typically processed within 1–2 business days, Monday through Friday (excluding holidays).

Peak Seasons:
During high-volume periods or promotional events, processing times may be slightly longer. We appreciate your patience during these times.

2. Shipping Methods

We currently ship within the United States only.
Available shipping methods may include:

  • Standard Shipping

  • Expedited Shipping (when available)

Shipping options shown at checkout depend on your location and the items in your order.

3. Shipping Rates

We aim to make your experience seamless.

  • Standard U.S. shipping is free on all orders.

  • Any additional shipping options, when available, will be calculated at checkout based on location and service type.

4. Delivery Timeframes

Estimated delivery times begin once your order has been shipped:

  • Standard Shipping: 4–8 business days

  • Expedited Shipping: Varies by service (if offered)

Please note: Weather conditions, carrier delays, or other unforeseen events may impact delivery times.

5. Tracking Your Order

Once your order ships, you will receive a confirmation email with a tracking number. This allows you to monitor your package from dispatch to delivery.

If your order has not arrived after the expected delivery window, feel free to contact us for support.

6. Change of Address

If you need to update the shipping address:

  • Contact us as soon as possible after placing your order.

  • We will do our best to update the address before the order ships, but changes cannot be guaranteed once processing has begun.

7. Order Cancellation

You may request a cancellation within 2 hours of placing your order.

To cancel, please email us at support@mint-newyork.com with your order number.

8. Estimated  Total U.S. Shipping Time

  • United States: 5–10 business days

Contact Us

If you have any questions regarding shipping or your order, please reach out:

Email: support@mint-newyork.com
Phone: +1 914 520 4409
Business Hours: Monday to Friday, 8:00 AM – 5:00 PM